In previous blog posts, we've discussed the power and finesse of Coca-Cola's branding strategy. From their use of creativity to their strong visual identity, Coca-Cola has been hitting the mark and engaging their audience for decades now. But what do branding experts think about their newest attempt at establishing a brand? Here's what they have to say:
Adam Padilla, CEO of consultancy Brandfire:
"From outside the industry, you look at a shift from 'Open Happiness' to 'Taste the Feeling,' and it doesn't seem like a huge shift really—but it really is. It's a philosophical shift [for Coca-Cola], and it ushers in a new era where de Quinto seems to be prepping Coca-Cola to make some bold moves."
Erich Joachimsthaler, CEO and founder of Vivaldi Partners Group:
"The more you intellectualize and conceptualize what Coke is all about, [the more you move away from the product]," said Joachimsthaler. "What Coke is doing now is bringing it back and saying, at the end of the day, Coke is still a refreshment."
The Verdict?
Indeed, what Padilla and Joachimsthaler both agree upon one thing: first impressions matter. And whether it's your product slogan or website, you need to make first impressions count. According to recent stats, you only have seconds to grab a customer's attention in the store or online. If your brand image and product packaging don't communicate the message -- namely, the product -- then you might lose some audience members before you get a chance to earn their loyalty.
Additionally, their slogan switch provides a universality and equity to their brand image that is wont to attract more millennial customers. Their attentiveness to global unity is a big step to servicing a more global customer, and stats show that 76% of customers feel that customer service is the true test to brand loyalty.
What do you think of Coca-Cola's new slogan? Let us know in the comments below?